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Apple Watch
(Implementation)

Incorporates Care Smart Watch features, including fall detection, professional monitoring services, and advanced medical and medication tracking for a new generation of Apple Watch. Additionally, it provides caregivers with the ability to remotely connect with the wearer, ensuring peace of mind during emergencies and enabling continuous tracking of the wearer’s health.

01 - Business Partnership

Research & Partnership

• Market research indicates that a significant number of people wear Apple Watches and Galaxy Watches on a daily basis.

• Business partners successfully secured a partnership with Apple to integrate fall detection and professional monitoring services into the next generation of the Apple Watch.

Verizon logo.jpg
Apple logo.jpg

02 - Research

Research & Informations

• Analyze the features and capabilities of the new Apple Watch.

• Based on the features of the new Apple Watch, not all Care Smart features need to be included in the app (such as Blood Oxygen Measurements, Heart Rate, etc.)

• Used all the research that has been done for Care Smart Watch and APP.

MVP include in Apple Watch and APP

• Professional monitoring services

• Fall detection

• Medical/Insurance information

• Data and communication system between the watch wearer and caregivers

• Apple Watch face interfaces. 

Professional Monitoring Service

The journey, flow, and script for professional monitoring services are the same as the Care Smart Watch experiences. 

RRMS Journey.jpg

04 - Onboarding User Flow

Use case 1

Onboarding Flow1.png

Use case 2

Onboarding Flow 2.png

05 - Pairing & Onboarding High-Fidelity Mark Ups 

06 - APP Design Process

Stage 1

  • Ideation & define

Stage 2

  • Design (IA, User Flow, Wireframes, Prototype, and testing

Stage 3

  • Updates / change designs based on insights and findings

Stage 4

  • High visual designs

  • Documents to help engineers developments

Stage 5

  • FAQ & Development

07 - APP Information architecture 

Watch wearer APP

Senior IA (1).png

Primary caregiver APP

Primary Caregiver IA (1).png

Secondary caregiver APP

Trusted Contact IA.png

08 - Usability Testing Result Example

Using wireframes and high-fidelity visuals design's prototypes to define IA (information architecture) and conduct usability testing.

• Partnered with the research team to conduct interviews and usability testing. 

• Attend interview sections to observe. 

Findings

Positives

• Easy to use and navigate.

• Loves the product features provided.

• Heart rate and blood oxygen graphs communicate and understand the risk and non-risk measurements.

Positives

• Some of the icons are hard to understand what is for.

• The colors or negatives in the graph are hard to understand.

Usability Testing Results.jpg

09 - APP's High-Fidelity Mark Ups 

All identify views are in the documents.

Thank you for reviewing Seung Yong (Michael) Shin's portfolio

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